Returns will be accepted within 14 days of product shipment. Approved returns will be returned for store credit only. During the holiday season (Black Friday to New Years Day) the return policy will be extended to 30 days. Returns will still only be accepted for store credit during the holiday return policy. There will be no returns for final sale items, items not in original condition (tags must be attached, unworn, and unwashed), accessories, or lingerie. We will need an invoice or receipt to process your return. If you do not have these items, your store credit will be for the current lowest sale price of the items.
Refunds for store credit will be processed within 48hours of receiving your returns. You will be notified about the status of your return within the 48hours. If approved, you will receive a gift card through your email to Aspyn and Ivy for the refund amount.
Items marked as final sale are not eligible for return or exchange. Please do not try to send back final sale items. They will be returned at the customer's expense if they are sent to us.